Website Terms of Use

Effective Date: January 1, 2026

These Website Terms of Use (these "Terms") govern your access to and use of the website located at RESERVD.SHOP and any related pages, mobile sites, applications, services, and features that link to these Terms (collectively, the "Site"). The Site is owned and operated by Reservd Co., a Delaware Corporation ("Company," "we," "us," or "our").

Your purchase and rental transactions are governed by our separate Terms of Sale, which are incorporated by reference solely for transactional matters but are distinct from these Terms. In the event of a conflict between these Terms and the Terms of Sale with respect to transactional matters, the Terms of Sale control. These Terms do not modify, add to, or limit the Terms of Sale.

By accessing or using the Site, you agree to be bound by these Terms and our Privacy Notice. If you do not agree, do not access or use the Site.

1. Eligibility and Account Registration

1.1 Eligibility

You must be at least 18 years of age and have the legal capacity to enter into these Terms. By using the Site, you represent and warrant that you meet these requirements and that any information you provide is truthful and accurate.

1.2 Account Creation

To access certain features of the Site, including viewing order history, managing rentals, or posting reviews, you may be required to register for an account ("Account") and provide certain information, including your name, email address, billing and shipping addresses, and verification details. You agree to maintain accurate, current, and complete information in your Account at all times and to promptly update such information as needed.

1.3 Credentials and Security

You are responsible for maintaining the confidentiality of your Account credentials and for all activities that occur under your Account. You agree to immediately notify us of any suspected or actual unauthorized use of your Account or any other security breach. We are not liable for any loss or damage arising from your failure to safeguard your credentials.

1.4 Verification; Identity Checks

We may require identity, payment method, and address verification, including requesting copies of government-issued identification, and may use third-party services to verify information you provide. You consent to such verification for fraud prevention, loss mitigation, and legal compliance purposes.

1.5 Account Suspension or Termination

We may, in our discretion and without liability, suspend, restrict, or terminate your access to the Site or your Account at any time, including for violations of these Terms, suspected fraudulent or unlawful activity, or as required by law.

2. Permitted Use; Prohibited Conduct

2.1 License to Use the Site

Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable, and non-sublicensable license to access and use the Site for your personal, non-commercial use in connection with viewing and purchasing or renting products in accordance with the Terms of Sale.

2.2 Prohibited Conduct

You agree not to, and will not permit any third party to:

• (a) use the Site for any unlawful purpose or in violation of any applicable law, regulation, or order;
• (b) access or use the Site other than for its intended purpose, including scraping, data mining, harvesting, indexing, or mirroring any part of the Site without our prior written consent;
• (c) circumvent, disable, or interfere with security-related features or features that prevent or restrict use or copying of any content;
• (d) use any robot, spider, crawler, scraper, or other automated means to access the Site for any purpose without our express written permission;
• (e) interfere with or disrupt the operation of the Site or any related network, including by introducing viruses, worms, logic bombs, bots, or other harmful code;
• (f) attempt to gain unauthorized access to the Site, Accounts, computer systems, or networks connected to the Site through hacking, password mining, or any other means;
• (g) impersonate any person or entity, or misrepresent your affiliation with any person or entity;
• (h) submit false, misleading, or fraudulent information, including during registration, verification, checkout, or reviews;
• (i) use the Site to post or transmit User Content (as defined below) that is infringing, defamatory, obscene, harassing, hateful, discriminatory, deceptive, or otherwise objectionable;
• (j) reverse engineer, decompile, disassemble, translate, or otherwise attempt to derive the source code of any software used in connection with the Site, except to the extent expressly permitted by applicable law notwithstanding this limitation;
• (k) sell, resell, license, rent, or commercially exploit the Site or any content on the Site, except as permitted under a separate written agreement with us.

3. Intellectual Property

3.1 Ownership

The Site and all content and materials on or available through the Site, including text, graphics, photographs, images, designs, logos, videos, audio, interfaces, software, code, databases, compilations, and the selection and arrangement thereof (collectively, "Site Content"), are owned by or licensed to Company and are protected by intellectual property and other laws. All rights not expressly granted are reserved.

3.2 Trademarks

Company's names, logos, product names, service names, trade dress, and other marks (collectively, "Marks") are trademarks or service marks of Company or its licensors. You may not use the Marks without our prior written consent. Third-party names, logos, and marks used on the Site are the property of their respective owners.

3.3 Limited Use

You may view, download, and print a single copy of Site Content solely for your personal, non-commercial use in connection with using the Site, provided that you do not remove any proprietary notices and do not modify the Site Content. Any other use requires our prior written permission.

4. User Content; Feedback

4.1 User Content

The Site may allow you to submit, post, upload, transmit, or otherwise make available content, including reviews, ratings, photos, comments, suggestions, messages, and other materials ("User Content"). You are solely responsible for your User Content and for ensuring that it complies with these Terms and all applicable laws.

4.2 License to Company

By providing User Content, you grant Company a worldwide, perpetual, irrevocable, non-exclusive, transferable, sublicensable, royalty-free license to host, store, reproduce, modify, adapt, create derivative works from, publish, translate, distribute, publicly perform, publicly display, and otherwise use your User Content in any media now known or hereafter developed for any purpose relating to the operation, marketing, and improvement of the Site and Company's products and services.

4.3 Representations and Warranties

You represent and warrant that:

• (a) you own or control all rights in and to your User Content or have obtained all necessary rights to grant the license above;
• (b) your User Content is accurate and not misleading;
• (c) your User Content does not infringe, misappropriate, or violate any third-party rights, including intellectual property, privacy, or publicity rights; and
• (d) your User Content complies with these Terms.

4.4 Moderation; Removal

We may, but are not obligated to, monitor, review, refuse, or remove User Content at our discretion, including for actual or suspected violations of these Terms or applicable law. We may disable comments or other interactive features without notice.

4.5 Feedback

If you submit any feedback, ideas, or suggestions regarding the Site or our products or services ("Feedback"), you grant us a worldwide, perpetual, irrevocable, royalty-free, fully transferable and sublicensable right to use, reproduce, disclose, and exploit the Feedback for any purpose without restriction or compensation to you.

5. Privacy; Communications

5.1 Privacy

Our collection, use, disclosure, and processing of personal data through the Site are described in our Privacy Notice. By using the Site, you consent to our data practices described therein.

5.2 Communications

By creating an Account or providing contact information, you consent to receive transactional and administrative communications from us, including regarding your Account, orders, rentals, returns, and Site updates. Where required by law, we will obtain your consent for marketing communications, and you may opt out as described in such communications.

6. Third-Party Links and Services

6.1 Third-Party Links

The Site may contain links to third-party websites or resources. We provide these links only as a convenience and are not responsible for the content, products, or services on or available from those websites or resources. Your use of third-party sites is at your own risk.

6.2 Third-Party Services

The Site may integrate or interoperate with third-party services (including payment processors, identity verification providers, or logistics providers). Your use of such services may be subject to the terms and privacy policies of those third parties, and we are not responsible for their acts or omissions.

7. Product Descriptions; Availability; Errors

7.1 Descriptions and Imagery

We aim to be accurate, but Site Content may include typographical errors, inaccuracies, or omissions related to product descriptions, pricing, availability, and other information. Colors, finishes, and appearances of jewelry may vary due to photography, lighting, and device displays.

7.2 Corrections

We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information on the Site at any time without prior notice.

7.3 Availability

Display of an item on the Site does not guarantee that the item is available for purchase or rental. Availability may be limited or subject to restrictions as set forth in the Terms of Sale.

8. Ownership of Products; No License to Designs

8.1 No Transfer of IP in Products

Purchase or rental of jewelry items is governed by the Terms of Sale and does not transfer any intellectual property rights in designs, trademarks, or other proprietary rights embedded in such items. You may not copy, reproduce, or create derivative designs from any items.

8.2 Rental Use Limitations

Without limiting the Terms of Sale, rented items may not be used for any unlawful purpose, counterfeit or unauthorized reproduction, or in any manner that infringes third-party rights, including for 3D modeling or scanning.

9. Promotions, Referral Programs, and Content Features

9.1 Promotions

Any contests, sweepstakes, or promotions made available through the Site may be governed by separate rules. If you participate, you agree to comply with those rules, which may vary from these Terms.

9.2 Referral and Loyalty Programs

If referral or loyalty programs are offered, participation is subject to program-specific terms. We may modify, suspend, or terminate any program at any time.

9.3 Social Sharing

If you share Site Content or images of items via social platforms, you must comply with these Terms and the terms of the applicable platform, and you must not imply any endorsement by Company without our prior written consent.

10. Disclaimers

10.1 As-Is

The Site and all Site Content are provided on an "as is" and "as available" basis without warranties of any kind, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, title, and non-infringement. Your use of the Site is at your sole risk.

10.2 No Guarantee

We do not warrant that the Site will be uninterrupted, error-free, secure, or free of viruses or other harmful components, or that defects will be corrected. We make no representations regarding the accuracy, completeness, or timeliness of Site Content.

10.3 Jurisdictional Limitations

Some jurisdictions do not allow the exclusion of certain warranties; to the extent prohibited by law, such exclusions may not apply to you. Nothing in these Terms affects any non-waivable statutory rights.

11. Limitation of Liability

11.1 Limitation

To the maximum extent permitted by law, in no event will Company or its affiliates, officers, directors, employees, agents, licensors, or suppliers be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, or any loss of profits, revenues, data, goodwill, or other intangible losses, arising out of or relating to your use of or inability to use the Site, even if advised of the possibility of such damages.

11.2 Cap

To the maximum extent permitted by law, Company's total liability for any claim arising out of or relating to these Terms or the Site shall not exceed the greater of USD $100 or the amount you paid to Company, if any, for access to the Site giving rise to the claim during the three-month period preceding the event giving rise to liability.

11.3 Exceptions

The above limitations do not apply to the extent prohibited by law.

12. Indemnification

You agree to indemnify, defend, and hold harmless Company and its affiliates, officers, directors, employees, agents, licensors, and suppliers from and against all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your access to or use of the Site; (b) your User Content; (c) your violation of these Terms; or (d) your violation of any rights of another.

13. Compliance; Sanctions and Export

You represent and warrant that you are not located in, organized under the laws of, or ordinarily resident in any country or territory subject to comprehensive U.S. sanctions, and you are not a prohibited party under applicable sanctions or export control laws. You agree to comply with all applicable import, export, and sanctions laws and regulations in connection with your use of the Site.

14. Geographic Restrictions

The Site is controlled from the United States. We make no representations that the Site or Site Content are appropriate or available for use in other locations. Accessing the Site may not be legal by certain persons or in certain countries. If you access the Site from outside the United States, you do so on your own initiative and are responsible for compliance with local laws.

15. Changes to the Site and Terms

15.1 Site Changes

We may update, modify, or discontinue all or part of the Site at any time without notice.

15.2 Changes to Terms

We may revise these Terms from time to time by posting the updated Terms on the Site with a new "Date." Changes are effective when posted unless otherwise stated. Your continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.

16. Termination

We may suspend or terminate your access to the Site, in whole or in part, at any time and for any reason. Upon termination, the rights and licenses granted to you under these Terms will immediately cease. Sections intended to survive termination shall so survive, including Sections 3, 4.2–4.5, 5, 6, 7, 8, 11-13, 15-18.

17. Dispute Resolution; Governing Law

17.1 Governing Law

These Terms are governed by and construed in accordance with the laws of New York, without regard to its conflict of laws principles.

17.2 Venue

You agree that the state and federal courts located in New York County, New York shall have exclusive jurisdiction over any disputes arising out of or relating to these Terms or the Site, and you consent to personal jurisdiction and venue in those courts.

17.3 Informal Resolution

Before filing any claim, you agree to first contact us at info@reservd.shop to attempt to resolve the dispute informally.

17.4 Time to Bring Claims

Any claim arising out of or related to these Terms or the Site must be filed within one year after the cause of action arose, or be forever barred, to the maximum extent permitted by law.

18. Miscellaneous

18.1 Entire Agreement

These Terms, together with the Privacy Notice and the Terms of Sale, constitute the entire agreement between you and Company regarding the Site and supersede any prior or contemporaneous understandings regarding the Site.

18.2 Severability

If any provision of these Terms is held invalid or unenforceable, that provision shall be enforced to the maximum extent permissible, and the remaining provisions shall remain in full force and effect.

18.3 No Waiver

No waiver of any term will be deemed a further or continuing waiver of such term or any other term, and Company's failure to assert any right under these Terms shall not constitute a waiver.

18.4 Assignment

You may not assign or transfer these Terms or any rights or obligations hereunder without our prior written consent. We may assign these Terms without restriction.

18.5 Force Majeure

We will not be liable for any delay or failure in performance resulting from causes beyond our reasonable control, including acts of God, labor disputes, supply chain disruptions, government actions, utility failures, or internet or telecommunications outages.

18.6 Notices

We may provide notices to you via the Site, your Account, email, or postal mail. You agree that electronic communications satisfy any legal requirements that communications be in writing.

18.7 Headings

Headings are for convenience only and do not affect interpretation.

18.8 Relationship

Nothing in these Terms creates any partnership, joint venture, employment, or agency relationship between you and Company.

19. Contact

If you have questions about these Terms or the Site, contact us at: Reservd Co.
info@reservd.shop