Returns

Rental Returns

Returning your jewelry is simple. Every shipment includes a prepaid return label and secure packaging. Place your items inside the provided box, attach the label, and drop it off at the designated carrier.

Return Timeline

Rental pieces must be returned by the final day of your rental period or membership cycle.

Members can keep pieces as long as they like and return at the end of the month or when they are ready to exchange the piece.

Condition Requirements

Normal wear is expected and fully covered.

Pieces should be returned in their original condition without damage, missing stones, or significant alterations.

Members may be subject to incremental insurance charges if returned pieces are severely damaged or significantly altered.

Late Returns

If your return is delayed, additional rental days may be applied.

Please contact us if you need extra time.

Purchases

All purchased jewelry is final sale. Because our pieces are offered at special member pricing, purchased items cannot be returned or exchanged.

Lost or Damaged Items

Standard coverage protects against normal wear.

If an item is lost or returned with excessive damage, additional charges may apply.

Need Assistance

If you have questions about your return or need help with your label, our support team is here to assist. Contact us at: info@reservd.shop